Frequently Asked Questions

Please read our FAQ before sending us a message.

How much is delivery?

Delivery is a fixed price of £4.95 however large your order is.

How long does delivery take?

We use Royal Mail 1st Class Signed For for most orders. This is a 1-2 day service.

Please contact us first if an item is urgent and we will advise how we can help

What payment methods do you accept?

Our website accepts all major Credit and Debit cards with transactions being processed by Worldpay.

We also accept PayPal.

Is your website secure?

Yes. Our website uses https:// throughout and when you are entering your payment details, you are dealing directly with our payment providers and their highly secure websites.

We never get to see your credit/debit card numbers you enter on the site.

Send us a message

Hand Turned Pens
39 Main Street
Hutton Cranswick
YO25 9QN

Tel: 01377 271993