Shipping And Handling Please refer to Frequently Asked Questions on the contact us page for current details. Delivery Schedule Please refer to Frequently Asked Questions on the contact us page for current details. We deliver dispatch your order immediately funds are received and have cleared. Tax Charges Input tax has not been and will not be claimed by me in respect of any goods or services sold on this website. Buyers outside the UK are responsible for any customs taxes or tariffs that apply. Guarantee We guarantee your satisfaction. Should the sent item(s) fail to comply with the description or other information that you have requested, the full purchase price will be refunded providing the item(s) is/are returned in the same condition as when sent. Unless an item is defective, return delivery costs will be at your expense. Any returned item(s) should be sent fully insured.Any item(s) purchased come with a guarantee for 30 days for all wooden/inset parts and 1year for all mechanical parts(i.e nibs, operating mechanisms etc), after this any repairs will be charged at cost upon agreement with myself. All postage charges are at the buyers expense.Items ordered online are usually made to order and may be exchanged if agreed upon, refunds are not permitted unless returned within 14 days in an unused condition.